Thursday, 26 January 2017

10 Effective Strategies to help you with Lead Generation

It's been a while since I have posted any articles, I have been very grateful for the positive feedback I received from my readers, so I want to share with you 10 strategies I learned over the years which you can start implementing now in order to generate more leads for your business.

I know how difficult it can be to keep generating leads, I understand the pressure involved to keep feeding good quality leads into your sales funnel! The good news is, you don't have to reinvent the wheel, there are plenty of strategies you can use to help you generate more leads, but before we explain these strategies, you have to answer the following questions about your business:

  1. What is your target market?
  2. What is your Ideal Customer Profile?
  3. What are the problems that your customers have which your business can help solve?
  4. What are you customers most common fears? Frustrations? Desires?
Once you have answered all the above questions, you will be able to understand your market better, you are looking to identify the NEED which your business satisfies, its easier to approach potential customers if you know why they need YOU.

Whenever you feel like you are overwhelmed or lost, go back to your answers to the above questions.

Your second step will be to create and maintain a customers Database, set a goal for the number of leads you want to have in your Database.

The Database can be in the form of a CRM software such as Salesforce, Microsoft Dynamics CRM, HighRise or can be a simple Excel spreadsheet.
Having a Database will help you:
  1. Maintain all your contacts in one place.
  2. Keep Important notes on each contact
  3. Keep track on your activities with each contact.
Now you are ready to start adopting some lead generation strategies

 1. Ask your past clients for testimonials and referrals

Have your previous clients write testimonials, this can help your business establish credibility and enhance your public image. you have to know that your clients may not know how to write a testimonial, therefore it’s worth your time if you guide them through it, a good testimonial template can be like the following:
-(open)
My name is ____(X), I am ___ (age), I live in ___ (location), I’m a ____ (profession)
I used to experience _____(problem/ I had _____ (pain)
I thought that ______(myth #1)
And I had to _______(myth # 2)
(Transition)
After working with {your company name)
I _______(quantifiable desired benefit)
and ______(secondary quantifiable desired benefit)
Now I feel _____(emotions related benefit)
I’m excited to ______(opportunities that are now opened up)
(Close with thanks)

2. Ask you current clients for referrals.

This strategy also works for existing businesses, If your current clients are happy with the product/ service you are providing, call them and ask if they can refer you to their friends, this strategy could generate good leads for your business and you will take advantage of using social proofing, since his friend is using your product/ service then you will face less resistance

3. Turn your bills into buyers 

Check out your bills, who are the people you currently pay money to? Check if you can exchange your service with theirs instead of paying them hard cash.

4. Networking

Networking is by far one of the best ways for lead generation, it allows you to build rapport and get warm leads, your goal during any networking event is to get as many good quality business cards as you can get.

You can keep good leads cards in your left pocket and business cards that are not relevant in your right pocket, make sure to fill the data from those business card into your database as soon as you get back to office, don’t let those cards pile up, otherwise they just become a stack of meaningless business cards.

Follow up with an email or a call within 3 days of event date, you have to make sure the lead still remembers you and build on that.

A good place to find out about new networking opportunities is meetup.com

5. Public speaking

People love to do business with “experts” and public speakers are viewed as experts, find out about events and ask if you can schedule a chance to speak.
It’s important that your speech focuses on offering value to your audience, do not try to sell your product or promote your business, seize the opportunity to educate your audience about your subject matter.

6. Offer a free Report/ Free consultation

You can get more leads from your website if you offer your website visitors with value in exchange for contact information, provide people with something like:
  • E-book
  • Exclusive content
  • Reports
  • Infographic
  • Templates
7. The Facebook referral system

Each one of your friends knows at least 3 people who can benefit from your product/ service, if you have 250 FB friends and you asked each one of them to refer you to 3 of their friends, this has the potential to generate 750 leads, assume that your conversion rate was 1 % then you have the chance to make 7-8 new customers from this strategy.
A good message template for Facebook referral can be like:

Hi, (Name)

I am looking to build my business with referrals. A good referral for me is {target market}
I want to offer them a {free consultation/ Ebook/ audit report (add value})
If they say “Yes”— great. if they say “No” — No problem.
If you can message me back with 3 referrals today, I will enter your name in a contest where I am giving {25$ Amazon gift card/ Coupon}.

I really appreciate your help, it will make a big difference.

8. Recycle old Leads

Check your database, am sure you will find some old leads who asked you to contact them again in the future, it maybe worthy of your time to follow up with them every 90 days to see if they are ready to buy your product/ service.

9. Referral Partnership

Find complementary businesses, these are business that are selling your same target market however are not a competitor to you. you can create partnerships with these businesses where you promote his services to your network in exchange for referrals for your business.

10. Internet Marketing

Google, Facebook, Email Marketing and Video Marketing are great ways to convert traffic to your website and generating new leads, they are mostly free as well, except for the pay per click ads of course, you should utilize these tools to generate leads, It is not possible to cover the whole topic of Internet Marketing here, however I wrote down a few tips on how Internet marketing can help:

A. Google Business

97% of Internet users look online for local goods and services, therefore If you haven’t listed your business on Google business Directory, I suggest you start now.

B. Get an Email Marketing system

The good side of having an Email marketing system is that you can automate the process, you do not need to send every email by yourself, you can set up automatic replies to your leads and let the system are care of the process, another benefit is that you can measure your success and failure rates then be able to revise your emails accordingly.
Some good Email Marketing platforms are:
  • GetResponse
  • Campaign Monitor
  • MailChimp
Are you using other Email Marketing platforms, share your experience in the comments section below.

C. Video Marketing

The main advantage of Video marketing is that its free, other benefits are it engages, educates your customers and drives traffic to your website.

D. Pay per Click Advertising

Great, low cost way to drive business to your websites or business page, you can use google Adwords and Facebook Ads to drive your target audience to your website.
Don't waste anytime, start applying some of these strategies right away to get more leads, If you are already implementing some of these strategies then please let us know which in the comments section below, what worked best for you? what didn't work best?

 


Tuesday, 9 June 2015

3 Effective Business Development Strategies, getting started



 Effective Business Development Strategies, getting started

Over the past few years, organizations worldwide are beginning to understand the importance of business developers and the value they bring to the organization, although not all companies quit understand what business development managers do exactly.



If you are one of those people, please find the time to read this “What does it mean to be a business developer?”



Let us say you have just moved into a business development position from a sales or a marketing background, normally, big enterprises provide their employees with training and orientation, small and medium size companies on the other hand usually lack such processes, if you find your self confused about what to do, then keep on reading



In this article we will discuss business development activities that successful business development managers adopt to ensure success in their work, these main strategies are divided to three main parts:

  1. Business Development Activities
  2. Enhancing Public image
  3. Increasing market exposure



In this article, we will attempt to provide a summarized review of what you as a business developer should do to add value to your company.

1      Business Development Activities

1.1     Market Research

Performing market research is highly important in order to understand your company current position and determine where it is headed, for that, you will need to do the following:

  1. Perform research about the industry you are in, the geographical area you cover and the market segment you are targeting. There are many ready made reports about the industry, market, country over the Internet sphere that you can find useful, they inform you about market trends and value, you can then calculate your market share out of the total market value.
  2. Research for contracts, bids and opportunities of cooperation with other companies that your company can take to increase its channels of revenues.
  3. Subscribe to industry related databases, forums and blogs; these can be of great value to you, especially if you were in the construction or building industry as they provide detailed information regarding all projects within your area from concept to execution, this would save you plenty of time consumed normally in collecting information and vastly reduce your market intelligence efforts, use them wisely as leverage over your competition.

1.2     Competitive analysis

Once you learn everything you can about the products/ services your company offers, you have to learn about your competition in order to understand where you stand compared to others, it will also help you determine your desired market positioning, for that you will need to do the following:

  1. Determine your company top competitors (4-6 competitors)
  2. Set up a criteria or mechanism of comparison, choose different variables of which you will do the comparison with, this could be in the form of strengths/ weaknesses or in other form such as price, product quality, exposure, brand reputation, etc.
  3. Try to find out what are the projects your competitors are targeting within your market segment, assess if you can develop an offering that can win those business from them.
  4. Since you are a new employee, competitors do not know you yet, use that to visit your competitors showrooms (if they have any), therefore you can visit them anonymously like any regular customer and collect valuable input to use in your research.

 1.3     Current Client Relations  



a.    Conduct warm calls to your existing clients, in order to assess the company current situation, what are you doing right/ wrong? In order to assess your strengths, Weaknesses, Opportunities & Threats (SWOT Analysis) and ensure your clients are not being tempted by other competitors.

b.    Build close relationship with your clients, through the use of emails, phone calls, face to face meetings and product technical presentations in order to assess your client requirements and needs, do not forget to provide them with the latest copy of your marketing material.

c.    Follow up, Follow up, Follow up, do not push hard, but also do not give up easily, 80% of B2B sales are conducted after the 5th encounter.

1.4     Reach out to new clients


a.    Identify your main target audience sectors, then categorize the main companies you want to approach within these sectors.

b.    Conduct cold calls with the desired company and arrange meetings in order to identify their current supplier or service provider, find out why they are currently working with that supplier/ service provider and if they were happy about their current provider, tailor your sales pitch based on the given feedback to win the business.

c.    Email your marketing materials to existing clients & potential clients within your target audience in order to raise awareness about the latest products you added or new services you provide.

d.    Follow up, Follow up, and Follow up! Don’t push too hard but also do not give up. There are several email tracking tools that you can use, these can be useful as you will find out when a certain person have checked your email recently therefore you know that something must have come up and perhaps you should give your client a call.


1.5     Networking Events

As a BDM, spending your whole day inside the office will not be the best use of your time, you need to spend time out there, meeting people related to your market. Attending networking events can be of great value to you, you get to meet new people and learn new things about your market.



Attend industry related networking events, exhibitions, seminars, conferences and trade shows to be in contact with new; potential clients, having a booth in the exhibition is an advantage, however make sure it presents a good image and reflects the company brand identity, otherwise, you may be perceived to be unprofessional or cheap.



Attend as many industry related events as you can, make sure you follow up with a thank you email to everyone you meet the second day.



2      Enhancing the Public image

This strategy addresses the company’s image and how it is perceived by the different stakeholders, the company is a brand, and like any brand, you cannot control the way perceive it, however you can only try to influence your audience perception, this can be achieved through:

2.1        Website 

                      I.        You can work with the marketing division or marketing specialists on enhancing the company website, making it more user friendly, with a clear call for action message to converge views into actions, a poorly designed website can repulse people from your business and can cause you to lose customers before you even have them.



                    II.        Make sure your website is ‘responsive’, what responsive means is that your website should be able to adapt to whatever browser used for view and it should also be able to fit multiple screens sizes depending on the gadget used to view your website (PC, Tablet, Laptop, Mobile, etc.)



                   III.        Proof read your website content and ensure there are no punctuation or grammatical mistakes within, your font must be clear enough to read without problems, these small mistakes can go unnoticeable most of the time, however for clients with an eye for details, your company will be perceived as unprofessional or of low quality.



                  IV.        Use only high quality images on your website, low quality images may reflect bad image or poor quality, consider hiring a professional photographer to take some shots of staff in office or engineers working on site, these photos can be used on the website and for other marketing materials so don’t forget to archive these photos and label them for ease of use in future.



                   V.        Consider adding the organizational chart of your company to the website, at least for upper management, this could ease the life of the website viewers as it would be clear who does what inside the organization, and who they need to contact.

2.2     Branding 

There should be only one integrated communication theme that governs the all aspects of your brand, whether online or offline your brand must reflect consistency.



Creating and implementing the below in compliance with your brand guidelines will ensure your company is presented with one unified, cohesive and professional image, addressing your customers in English is important, you need to consider your target audience, therefore adding the native language of your target audience is as important, your marketing material should include:



·         Company Profile

·         Generic Company Brochure

·         Product Catalogs

·         Branded Folder

·         Branded CD’s

·         Customer testimonials

·         Press Releases

·         A unified presentation template, also make sure all employees use it.

·         Short 1-3 minutes promotional videos that promotes the company and its products to be used on multiple platforms (YouTube, Exhibitions, Reception area, etc.).

·         A unified company signature for emails and make sure all employees use it.

2.3     Office

Ensure your company offices reflect the company brand image, this includes:



·         Reception Area should be equipped with marketing materials and business cards displayed in an attractive manner, available as takeaways for visitors.

·         Company videos are displayed on loop in the waiting area, it gives your visitors an opportunity to know more about your business while waiting.

·         Proper Signage displayed in all the company common areas, clearly displaying the company name and logo.

·         Common areas and staff offices must be clean, tidy, uncluttered and inviting, bathrooms must remain clean at all times.

·         Make sure that snacks and hot beverages are available at all times for visitors, served in an attractive dish wear.

·         Your conference room should always be ready to accommodate guests, trainings, seminars and meetings, therefore it should be equipped with a screen or projector, a laser pointer, teleconferencing equipment and a white board.

3      Increasing market exposure


3.1     Optimize your online presence 

  1. Conduct and online reputation management research, this would ensure that all articles, posts, videos and comments out there present your brand in a positive manner.
  2. Develop your company presence over different social media platforms, ensure you choose your platforms according to your target audience (Facebook, LinkedIn, Twitter, etc.)
  3. Develop content to post on your different social media platforms, such as (Press releases, Success stories, case studies, promotional videos, ongoing training activities, testimonials, etc.)
  4. Increase your online exposure by applying search engine optimization techniques to enhance your online visibility.
By applying the above strategies, you can get ahead of your colleagues and reflect a professional image in front of your superiors, make sure you get upper management support for your actions, present them with a plan of what you want to do, they need to believe that what you are doing is in the best interest of the company, you will find that without upper management support, accomplishing the above strategies will be difficult if not impossible.

Do you have any other BDM strategies you want to share? Please contribute to this article in the comment box below.